During the creation of the logging resource known as SmartInspect, the developers utilized many different methods to maintain quality of the system high. The listen below mentions several of the techniques used by these developers.
- Creating Room For Effective Communication
Detection and reporting of bugs requires skills for identification of relevant information which is then added into all problem reports. When there are many quality assurance tools and bug tracking tools, it is unlikely that any information will be ignored as the resources automatically attach required data. Nevertheless, there will always be room for miscommunication and a growing demand for proper communication between developers.
In specific testing scenarios, there is no room for miscommunication between separate software developers and testing participants. A question such as how to get in touch with the experts in charge will need to be answered in the beginning phases of a bug tracking procedure. To avoid any misunderstanding of information on behalf of developers and testers, it is recommended that all people are placed on the ‘same page’ creating a feedback oriented culture where the work of all parties are respected.
- Keeping The Project One-On-One
It is highly recommended that developers avoid discussing bug tracking during project meetings. While this is an important issue and working as a team can be beneficial, it is not appropriate to discuss problems with the software in prolonged meetings with the full software company cabinet. According to a well-known technology blogger, reporting bugs in software and discussing them in the following development ‘retest’ stage can be one of the slower approaches to dealing with bug tracking.
The more effective or efficient methods of dealing with bug tracking is to keep the issue ‘one-on-one’. According to Yegor in his article discussing the five principles of software bug tracking, each of the bug reports is a communication between two people – the bug specifier and the problem resolver. Regardless of how many individuals are involved in the process after the report, these two people are the primary role players and have the main obligations in solving the reported situation.
- Ensuring A Buy-In From The Team
If the full team does not utilize the bug tracking database, the software would be considered ineffective. This is why it is best to begin by approaching stakeholders when a bug tracking software is available, such as quality assurance, customer service, developers, and project managers. The stakeholders will help to evaluate the resources and make a joint decision on how to address any defects in the software using a consistent approach.
If you are struggling to reach people using this bug tracking program, here are some top tips on how to deal with the situation:
Developers can lay down the law of accepting reports of buys from individual databases and not through any other means. When a tester sends an email with feedback, simply ask the tester to send reports in the system. In addition to ensuring all communication remains organized, it can help to report the necessary information to the appropriate people in the necessary sectors.
Another method to form a more effective approach is by having a questions-and-answers forum to support buy reports from customers, then add the steps in the database before any developers are notified. Tracking the software problems is one of the most crucial elements of a consistent and reliable project management strategy.
When using systems such as Delphi or Visual Studio, you will have access to highly powerful debugging systems. In the case of this scripting environment, developers will often attempt to remove bugs using a trial-and-error method. This can be a tiresome procedure, but it can also be detrimental to the system if you do not have a full awareness of software code and deal with debugging software. Help yourself by gaining a good debugging platform for the team and use the appropriate software items.
- Knowing What A Closed Bug Is
Have you been involved in discussions regarding closed bugs? If you have then you have been involved in the worst bug tracking situation that could occur. If you have found yourself discussing bug status, consider stepping back for a moment and asking yourself certain questions including the following:
- what are the different requirements for acceptance?
- who holds the responsibility to accept the software results?
- who holds the responsibility to give the order for bug removal?
Before using software, it is important to have a look at the definition of a closed bug. The majority of software development teams define bugs to be closed by individuals who repair the problem. According to bloggers, the bug report should be closed by the individual who reported the bug problem. When a solution is placed forward by a software developer, the problem reporter should be asked to close the bug report and this will ensure a suitable solution before any further issues can be experienced.
- Using Virtual Machines
To test the debugging software, it is recommended that one use as many operating systems as possible along with virtual machines such as Virtual PC. The use of virtual software can save time because a person can copy, share, and reset the machines allowing the software to be tested on separate configurations. It is always recommended that one create different images for the operating systems and place them on a server.