Emergency Ransomware template mail

We have created this emergency ransomware template mail so that you can use it to inform your users about a possible breach within seconds.

Feel free to use this template, customize it, adjust it, and do whatever you want to make your environment more prepared for a potential ransomware attack.

This post is part of the bigger post ‘How companies get infected by ransomware’.

The Emergency ransomware template mail

Dear username,

The company has been targeted by a ransomware attack. This attack focusses on locking out access to files or complete devices. You have received this email as a warning to take extra care when opening email attachments or downloaded files from the internet.

The email that we have identified as a ransomware attack contained the following properties:

Title:   Invoice FedEx 21314
Attachment name: invoice.rar
Sender: [email protected]

Please do keep in mind that the above is just one of the thousands of ransomware emails that are being send out hourly.

If you do not trust an email – you can take the following actions:

  • Ask your colleague to take a look and help you to identify if it is legitimate or not
  • Ask me (your system administrator / cyber security officer)
  • Call the person that has send you that email to verify that it is legitimate
  • Move it to a special folder which contains these types of emails and respond to them when you have a couple of people helping you.

If you have any questions, then do not hesitate to inform your manager – so he can group all the questions and send them out to me.

Yours truly,
Your name

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